-
Re: Principal Financial 401(k) shows wrong balance
Hello All, Thanks for checking in. I took another look at the internal ticket for this Principal 401(k) issue, and it is still open and actively being worked on by our teams. A fix is in progress; ho…1 -
Re: Mr. Cooper is no longer connecting.
Hello All, Thanks for checking in and for sharing your concerns. To clarify, this is a known connectivity issue tied specifically to Mr. Cooper’s transition and the changes they made to their authent…1 -
Re: Venmo - FDP-102 (QMAC)
@AZCoder1959 You’re absolutely right—this does appear to be the same underlying issue affecting both Mac and Windows users, and it is being reported and tracked internally on both sides. I’ve also be…1 -
Re: Mr. Cooper - Now Rocket Mortgage
Hello @RickB_Mac, Thank you—we really appreciate your understanding and your perspective. You’re absolutely right that changes on the financial institution’s side play a major role in situations like…1 -
Re: Sudden 1 check to print
Hello @acs2, Thanks for reaching out with your question! This likely happened due to a transaction in your register having had the word "Print" added to the Check # column. Here’s how you c…1
